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Where are my tickets?

In your email, on your order page and, if you have an account, in My tickets.

Aggiornato: sabato 3 ottobre 2026

Your tickets are in three places:

  1. Your email. Look for "Your tickets:" and the event name, from Enjoy Tickets. It has each ticket and a link to your order page. The QR codes come 24 hours before doors, in a second email, "Your tickets are ready" (see When do I get my QR code?).
  2. Your order page. The confirmation page you saw after paying. Open it again from the link in the email.
  3. [My tickets](/tickets), when you are logged in. Tickets you bought while logged in are there, and tickets bought as a guest join once you confirm an account with the same email.

Showing your ticket

At the door, open your ticket on your phone and show the QR code. On your order page and in My tickets the QR code moves: read The moving QR code to see why.

Until 24 hours before doors your ticket shows when its QR code will appear instead of the code itself. It then appears by itself, with no new link.

You do not need to print anything. If you prefer paper, the QR code in your "Your tickets are ready" email works for most events.

Wallet passes

If you see Add to Apple Wallet or Add to Google Wallet under your ticket, you can keep it in your phone's wallet too.

Can't find your tickets? See I did not get my tickets email.

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